Citrix Workspace For Mojave

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Citrix Workspace For Mac Sierra

Applicable Products

  • NetScaler Gateway

Citrix Workspace For Mac Mojave

Symptoms or Error

If you install a fresh copy of Mac OS High Sierra on a new machine (not upgrade) and try to install NetScaler Gateway plugin for Mac, then you will see a popup indicating that the system extensions signed by 'Citrix Systems Inc.” were blocked.

Citrix Workspace For Mojave Mac

Even though you see the message that installation was successful, VPN connections to NetScaler Gateway will not work.

This issue doesn’t arise if you upgrade from older Mac OS to High Sierra because the extensions were already approved during the previous plug-in installation on older OS.

Solution

As per the suggestion in the popup, navigate to System Preferences > Security & Privacy and allow the blocked extensions. If the problem persists, re-install the plug-in.

Mojave

Note: You might or might not get the registration blocked message.

Problem Cause

Citrix Big Sur

macOS High Sierra has introduced a new feature that prompts the user to approve new third-party kernel extensions.

Citrix Workspace For Mojave Download

Additional Resources